Frequently Asked Questions
About Go-Fastrack
What is Go-Fastrack?
Go-Fastrack is an independent casino comparison and review platform that helps UK players find the best online casinos. We test and review hundreds of casinos to provide honest, transparent information about bonuses, games, payment methods, and overall user experience.
Is Go-Fastrack free to use?
Yes! Go-Fastrack is completely free for all users. We earn commission from casinos when you sign up through our links, but this never affects our reviews or rankings. Our opinions remain independent and honest.
How do you choose which casinos to review?
We review casinos that are licensed, secure, and available to UK players. Every casino undergoes our rigorous testing process covering game selection, bonuses, payment speed, customer support, and security measures. Visit our "How We Choose Casinos" page for more details.
Do you accept payment from casinos for better ratings?
Absolutely not. Our ratings are based purely on our testing methodology and real player experience. While we earn affiliate commissions, these never influence our scores or recommendations. We pride ourselves on complete independence and transparency.
How often do you update your reviews?
We continuously monitor and update our reviews. Major changes are reviewed immediately, while routine checks happen monthly. If a casino changes its terms, adds new games, or receives significant player complaints, we update our review accordingly.
Getting Started with Online Casinos
Are online casinos legal in the UK?
Yes! Online casinos are completely legal in the UK when operated by companies licensed by the UK Gambling Commission. All casinos we recommend hold valid UK licenses and comply with strict regulatory standards for player protection and fair gaming.
What age do I need to be to play at online casinos?
You must be 18 years or older to gamble at online casinos in the UK. All licensed casinos verify your age during the registration process and require valid ID before processing any withdrawals.
Do I need to download software to play?
No! Modern online casinos are fully browser-based, meaning you can play directly on your desktop or mobile device without downloading anything. Some casinos offer optional mobile apps for added convenience.
How do I know if an online casino is safe?
Check for: 1) A valid UK Gambling Commission license, 2) SSL encryption (https://), 3) Reputable payment methods, 4) Positive player reviews, and 5) Clear terms and conditions. All casinos on Go-Fastrack meet these safety criteria.
Can I play for free before betting real money?
Yes! Most online casinos offer "demo mode" for slots and table games, allowing you to practice without risking money. However, you'll need to register and deposit to claim bonuses or win real cash.
Bonuses & Promotions
What is a welcome bonus?
A welcome bonus is a promotional offer for new players who register and make their first deposit. Common types include matched deposits (e.g., 100% up to £100), free spins, or cashback offers. Always read the wagering requirements before claiming.
What are wagering requirements?
Wagering requirements (or playthrough requirements) specify how many times you must bet your bonus amount before you can withdraw winnings. For example, a £10 bonus with 30x wagering means you must place £300 in bets before withdrawing. Lower wagering is better.
Can I withdraw my bonus immediately?
No. Bonuses come with wagering requirements that must be met before withdrawal. Some casinos also have maximum win limits on bonus funds. Always read the bonus terms carefully before claiming any offer.
Are no wagering bonuses real?
Yes! No wagering bonuses (also called wager-free bonuses) allow you to withdraw winnings immediately without meeting playthrough requirements. These are rare but genuine, and we highlight them in our reviews when available.
Do all games contribute equally to wagering?
No. Slots usually contribute 100%, but table games often contribute less (e.g., 10-20%) or are excluded entirely. Always check the bonus terms to see which games count toward wagering requirements.
Payments & Withdrawals
How long do casino withdrawals take?
Withdrawal times vary by casino and payment method. E-wallets (PayPal, Skrill) are typically fastest (0-24 hours), debit cards take 1-3 days, and bank transfers can take 3-5 days. Most casinos also have a pending period (24-48 hours) for verification before processing withdrawals.
What payment methods can I use?
UK casinos typically accept: debit cards (Visa, Mastercard), e-wallets (PayPal, Skrill, Neteller), bank transfers, prepaid cards (Paysafecard), and increasingly, Apple Pay and Google Pay. Each casino's available methods are listed in our reviews.
Are there fees for deposits or withdrawals?
Most reputable UK casinos don't charge fees for deposits or withdrawals. However, your payment provider (bank or e-wallet) might charge fees. Always check the casino's banking page and our review for any fee information.
Why do I need to verify my identity?
UK law requires casinos to verify your identity (KYC - Know Your Customer) to prevent fraud, money laundering, and underage gambling. You'll typically need to provide ID, proof of address, and sometimes payment method verification before your first withdrawal.
What is the minimum withdrawal amount?
Minimum withdrawals vary by casino, typically ranging from £10-£20. Maximum withdrawals also vary - some casinos have daily or monthly limits (e.g., £5,000/day), while others have no caps for established players. Check the specific casino's terms for exact limits.